Current Accessibility Status
This website partially complies with the Web Content Accessibility Guidelines version 2.1 AA standard. While we are proud of our steps to ensure accessibility, we recognise some areas need improvement. Here’s an overview:
- Text alternatives for non-text content
- Our site’s structure and information architecture
- Improving our user interface components for better compatibility with assistive technologies
- Navigation and interactivity are for keyboard-only users and those using screen readers.
- Design and visual presentation for better readability and usability, especially for those with visual impairments
We view accessibility as an ongoing effort and are continually seeking solutions that will make all areas of our website meet the level of overall web accessibility. We will conduct a formal audit of the site every 12 months. In the meantime, should you have trouble accessing website, please don’t hesitate to contact us.
In addition to promptly addressing issues as they arise, we have a roadmap to enhance the accessibility of our website further:
- By the end of 2023, conduct detailed automated and manual accessibility testing against WCAG 2.1 AA levels.
- By mid-2024, address identified issues to reach a minimum of 75% conformance.
- By the end of 2024, reach 90%+ conformance to WCAG 2.1 AA.
Feedback and Contact
Your feedback is crucial to our ongoing efforts to improve website accessibility. If you have comments, concerns, or suggestions, please contact us at [email protected] or call us at 01904 629 675.
If you encounter any accessibility issues, please contact us and include a description of the problem, the web address where it occurs, and your contact information. We will promptly investigate and address identified issues.
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re unhappy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
We appreciate your patience and understanding as we work diligently to make our website as accessible as possible for all our visitors.