Policies
Privacy policy
This privacy policy sets out how Friends Provident Foundation uses and protects any information that you give the Foundation via this website, by email, by phone, post or in person.
Friends Provident Foundation (the Foundation) is an independent charity that makes grants and uses its endowment towards a fair, resilient and sustainable economic system that serves people and planet. We connect, fund, support and invest in new thinking to shape a future economy that works for all.
To fulfill its work in support of its mission and aims, the Foundation may collect, store and process personal data about our applicants, grant holders, contacts, members of staff, trustees, advisors, contractors, and other third parties, and we are committed to handling personal data in accordance with data protection law. You can be assured that we will only request and retain personal information if we have a lawful basis to do so, as outlined by the General Data Protection Regulation (GDPR) (EU 2016/679) 2018, and by the Data Protection Bill 2018.
The Foundation is the ‘data controller’ of the personal data provided to and stored and processed by the Foundation.
The Foundation may change this policy occasionally by updating this page. You should check this periodically to ensure that you are up to date with our latest version. You are also welcome to request copy of the policy at any time. This policy is effective from May 2018.
What do we collect?
Personal information is any information that can be used to identify you.
During the course of our activities we collect, store and process personal data about our applicants, grant holders, contacts, members of staff, trustees, advisors, contractors, and other third parties.
We may collect the following information
Name
Pronoun
Contact information including email address, postal address and phone number
Job title (where relevant – e.g. for contractors, grant holders, applicants and other business-to-business and third-party contacts)
Records of events you’ve attended
Any other information that you choose to send us, or that we request, providing there is lawful basis to do so.
Information about your computer (such as IP address, which may also include location, Google Analytics) and visits to and use of our website. This information is also collected on signing up to our e-newsletter.
Cookies when you visit our website (please see our Cookie notice for more information).
If you are a member of staff, or working, volunteering, for the Foundation, we may also need to collect the following information from you:
Emergency contact details
Other information to support our relationship with you, such as bank details, health details.
Identification documents
We collect limited sensitive personal data as required in the process of our operations.
Why do we collect personal data?
We require this information to enable us to deliver our services as an efficient and effective grant maker and social investor. In particular we will use this information to:
- Process grant applications through use of our online Salesforce database
- Process social investments through use of our online Salesforce database
- Invite you to attend events or send you information that we feel would be relevant to your interests
- Where relevant make payments to you or your organisation
- Analyse and improve the services offered on our website
- Keep you updated on our work
How do we process your data?
We will process your data in accordance with the principles of the GDPR (2018) and Data Protection Bill (2018). Our legal basis for holding your information is normally legitimate interest or necessary for a contract. We categorise data on the basis of organisations we work with (their geography, sector specific focus, amounts given out). We do not categorise according to personal data at any time.
Security
We are committed to ensuring that your information is secure.
Information is stored on our password-protected cloud-based electronic systems, including on our cloud-based database (Salesforce); HR System (CiviHR); newsletter mailing host (MailChimp); event-bookings site (Eventbrite).
The cloud-based server for our internal cloud-based electronic systems is based within the United Kingdom.
We also take appropriate steps to protect files containing personal information in line with our IT Security Policy, including taking due care when working within and out of the Foundation’s office.
How long do we keep your data?
We only hold your data as long as is necessary for the purpose for which it was given to us and for delivering an efficient and effective service. For specific categories and retention periods please see our specific Privacy Notices; or more details can be provided on request.
Your rights
You can contact us at any time about your data.
Please contact Data Protection Lead: [email protected] or on 01904 629675.
You have the right to withdraw consent to processing at any time, in instances where the lawful basis of processing is consent (for example for our e-newsletter, or other instances where we have requested specific consent).
You have the right to request access to the personal data we hold on you.
You have the right to request that we delete your personal data from the Foundation’s records (“the right to be forgotten”) and we will honour any such request providing there we are not under any legal requirement to retain it. If this is the case, we may be required to retain your data until we are not legally bound to do so. At the end of this required period, we will delete your data.
We will notify you if there is ever a breach of confidentiality on your personal data which is likely to result in high risk to your rights and freedoms.
For any concerns you have about our use of data, please contact: Data Protection Lead: [email protected] or on 01904 629675.
You can also contact the Data Protection Regulator, the Information Commissioner’s Office (ICO): https://ico.org.uk/global/contact-us
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
Cookie Notice
This website uses cookies to improve user experience and ensure that it is functioning effectively.
In order to provide you with a more personalised service we need to remember and store information about how you use this website. This is done using small text files called cookies. Cookies contain small amounts of information and are downloaded to your computer or other device by a server for this website. Your web browser then sends these cookies back to this website on each subsequent visit so that it can recognise you and remember things like your user preferences. You can find more detailed information about cookies and how they work at http://www.aboutcookies.org/.
Whenever you use this website, information may be collected through the use of cookies and other technologies. By using this website you agree to our use of cookies as described in this Cookie Notice.
What cookies do we use and why?
We use analytic services to help us understand how effective our content is, what interests our users have, and to improve how this website works. This information is used for statistical purposes and service-improvement and it is not our intention to use such information to personally identify any user. Information on how you can control these analytics cookies is set forth below, in Managing Analytics Cookies.
We use a functional cookie that is stored once you close our Cookie Notice message that prevents the message from displaying again.
How to control cookies
By using this website you agree that we can place cookies on your computer or device as explained above. However, you can control and manage cookies in various ways. Please bear in mind that removing or blocking cookies can impact on your user experience.
For more information on how to modify your browser settings to block or filter cookies, see http://www.aboutcookies.org/ or http://www.cookiecentral.com/faq/
Managing Analytics cookies
You can opt-out of having your anonymised browsing activity within websites recorded by analytics cookies. We use the following service providers and you can learn more about their privacy policies and how to opt-out of their cookies by clicking on following links:
Google Analytics: http://www.google.com/analytics/learn/privacy.html
Social buttons
We use ‘social buttons’ to enable our users to share web pages. These are buttons for third-party social media sites. Through these social buttons, these sites may provide non-personal information about you such as log information about your activities on the internet, including on this website. Please review the respective terms of use and privacy policies of these sites to understand exactly how they use your information and to find out how to opt-out, or delete, such information.
External web services
We sometimes use external web services on this website to display content within the web pages of this website, for example to display images, show videos or run polls. As with the social buttons, we cannot prevent these sites, or external domains, from collecting information on your use of this embedded content.
We may modify or amend this Cookie Notice from time to time. When we make changes to this notice, we will amend the revision date at the top of this page, and the modified or amended Cookie Notice will be effective as to you and your information as of that revision date. We encourage you to periodically review this Cookie Notice to be informed about how we are using cookies.
Accessibility Statement
At Friends Provident Foundation, we’re committed to making our website accessible to the widest possible audience, regardless of technology or ability. We’re constantly working towards improving the accessibility and usability of our site, guided by the Web Content Accessibility Guidelines (WCAG) standards. We aim to conform to level AA of the Web Content Accessibility Guidelines (WCAG) 2.1.
Current Accessibility Status
This website partially complies with the Web Content Accessibility Guidelines version 2.1 AA standard. While we are proud of our steps to ensure accessibility, we recognise some areas need improvement. Here’s an overview:
- Text alternatives for non-text content
- Our site’s structure and information architecture
- Improving our user interface components for better compatibility with assistive technologies
- Navigation and interactivity are for keyboard-only users and those using screen readers.
- Design and visual presentation for better readability and usability, especially for those with visual impairments
Our commitment
We view accessibility as an ongoing effort and are continually seeking solutions that will make all areas of our website meet the level of overall web accessibility. We will conduct a formal audit of the site every 12 months. In the meantime, should you have trouble accessing website, please don’t hesitate to contact us.
Accessibility Roadmap
In addition to promptly addressing issues as they arise, we have a roadmap to enhance the accessibility of our website further:
- By the end of 2023, conduct detailed automated and manual accessibility testing against WCAG 2.1 AA levels.
- By mid-2024, address identified issues to reach a minimum of 75% conformance.
- By the end of 2024, reach 90%+ conformance to WCAG 2.1 AA.
Feedback and Contact
Your feedback is crucial to our ongoing efforts to improve website accessibility. If you have comments, concerns, or suggestions, please contact us at [email protected] or call us at 01904 629 675.
If you encounter any accessibility issues, please contact us and include a description of the problem, the web address where it occurs, and your contact information. We will promptly investigate and address identified issues.
Enforcement Procedure:
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re unhappy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
We appreciate your patience and understanding as we work diligently to make our website as accessible as possible for all our visitors.
Privacy policy
Privacy policy
This privacy policy sets out how Friends Provident Foundation uses and protects any information that you give the Foundation via this website, by email, by phone, post or in person.
Friends Provident Foundation (the Foundation) is an independent charity that makes grants and uses its endowment towards a fair, resilient and sustainable economic system that serves people and planet. We connect, fund, support and invest in new thinking to shape a future economy that works for all.
To fulfill its work in support of its mission and aims, the Foundation may collect, store and process personal data about our applicants, grant holders, contacts, members of staff, trustees, advisors, contractors, and other third parties, and we are committed to handling personal data in accordance with data protection law. You can be assured that we will only request and retain personal information if we have a lawful basis to do so, as outlined by the General Data Protection Regulation (GDPR) (EU 2016/679) 2018, and by the Data Protection Bill 2018.
The Foundation is the ‘data controller’ of the personal data provided to and stored and processed by the Foundation.
The Foundation may change this policy occasionally by updating this page. You should check this periodically to ensure that you are up to date with our latest version. You are also welcome to request copy of the policy at any time. This policy is effective from May 2018.
What do we collect?
Personal information is any information that can be used to identify you.
During the course of our activities we collect, store and process personal data about our applicants, grant holders, contacts, members of staff, trustees, advisors, contractors, and other third parties.
We may collect the following information
Name
Pronoun
Contact information including email address, postal address and phone number
Job title (where relevant – e.g. for contractors, grant holders, applicants and other business-to-business and third-party contacts)
Records of events you’ve attended
Any other information that you choose to send us, or that we request, providing there is lawful basis to do so.
Information about your computer (such as IP address, which may also include location, Google Analytics) and visits to and use of our website. This information is also collected on signing up to our e-newsletter.
Cookies when you visit our website (please see our Cookie notice for more information).
If you are a member of staff, or working, volunteering, for the Foundation, we may also need to collect the following information from you:
Emergency contact details
Other information to support our relationship with you, such as bank details, health details.
Identification documents
We collect limited sensitive personal data as required in the process of our operations.
Why do we collect personal data?
We require this information to enable us to deliver our services as an efficient and effective grant maker and social investor. In particular we will use this information to:
- Process grant applications through use of our online Salesforce database
- Process social investments through use of our online Salesforce database
- Invite you to attend events or send you information that we feel would be relevant to your interests
- Where relevant make payments to you or your organisation
- Analyse and improve the services offered on our website
- Keep you updated on our work
How do we process your data?
We will process your data in accordance with the principles of the GDPR (2018) and Data Protection Bill (2018). Our legal basis for holding your information is normally legitimate interest or necessary for a contract. We categorise data on the basis of organisations we work with (their geography, sector specific focus, amounts given out). We do not categorise according to personal data at any time.
Security
We are committed to ensuring that your information is secure.
Information is stored on our password-protected cloud-based electronic systems, including on our cloud-based database (Salesforce); HR System (CiviHR); newsletter mailing host (MailChimp); event-bookings site (Eventbrite).
The cloud-based server for our internal cloud-based electronic systems is based within the United Kingdom.
We also take appropriate steps to protect files containing personal information in line with our IT Security Policy, including taking due care when working within and out of the Foundation’s office.
How long do we keep your data?
We only hold your data as long as is necessary for the purpose for which it was given to us and for delivering an efficient and effective service. For specific categories and retention periods please see our specific Privacy Notices; or more details can be provided on request.
Your rights
You can contact us at any time about your data.
Please contact Data Protection Lead: [email protected] or on 01904 629675.
You have the right to withdraw consent to processing at any time, in instances where the lawful basis of processing is consent (for example for our e-newsletter, or other instances where we have requested specific consent).
You have the right to request access to the personal data we hold on you.
You have the right to request that we delete your personal data from the Foundation’s records (“the right to be forgotten”) and we will honour any such request providing there we are not under any legal requirement to retain it. If this is the case, we may be required to retain your data until we are not legally bound to do so. At the end of this required period, we will delete your data.
We will notify you if there is ever a breach of confidentiality on your personal data which is likely to result in high risk to your rights and freedoms.
For any concerns you have about our use of data, please contact: Data Protection Lead: [email protected] or on 01904 629675.
You can also contact the Data Protection Regulator, the Information Commissioner’s Office (ICO): https://ico.org.uk/global/contact-us
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
Cookie Notice
Cookie Notice
This website uses cookies to improve user experience and ensure that it is functioning effectively.
In order to provide you with a more personalised service we need to remember and store information about how you use this website. This is done using small text files called cookies. Cookies contain small amounts of information and are downloaded to your computer or other device by a server for this website. Your web browser then sends these cookies back to this website on each subsequent visit so that it can recognise you and remember things like your user preferences. You can find more detailed information about cookies and how they work at http://www.aboutcookies.org/.
Whenever you use this website, information may be collected through the use of cookies and other technologies. By using this website you agree to our use of cookies as described in this Cookie Notice.
What cookies do we use and why?
We use analytic services to help us understand how effective our content is, what interests our users have, and to improve how this website works. This information is used for statistical purposes and service-improvement and it is not our intention to use such information to personally identify any user. Information on how you can control these analytics cookies is set forth below, in Managing Analytics Cookies.
We use a functional cookie that is stored once you close our Cookie Notice message that prevents the message from displaying again.
How to control cookies
By using this website you agree that we can place cookies on your computer or device as explained above. However, you can control and manage cookies in various ways. Please bear in mind that removing or blocking cookies can impact on your user experience.
For more information on how to modify your browser settings to block or filter cookies, see http://www.aboutcookies.org/ or http://www.cookiecentral.com/faq/
Managing Analytics cookies
You can opt-out of having your anonymised browsing activity within websites recorded by analytics cookies. We use the following service providers and you can learn more about their privacy policies and how to opt-out of their cookies by clicking on following links:
Google Analytics: http://www.google.com/analytics/learn/privacy.html
Social buttons
We use ‘social buttons’ to enable our users to share web pages. These are buttons for third-party social media sites. Through these social buttons, these sites may provide non-personal information about you such as log information about your activities on the internet, including on this website. Please review the respective terms of use and privacy policies of these sites to understand exactly how they use your information and to find out how to opt-out, or delete, such information.
External web services
We sometimes use external web services on this website to display content within the web pages of this website, for example to display images, show videos or run polls. As with the social buttons, we cannot prevent these sites, or external domains, from collecting information on your use of this embedded content.
We may modify or amend this Cookie Notice from time to time. When we make changes to this notice, we will amend the revision date at the top of this page, and the modified or amended Cookie Notice will be effective as to you and your information as of that revision date. We encourage you to periodically review this Cookie Notice to be informed about how we are using cookies.
Accessibility statement
Accessibility Statement
At Friends Provident Foundation, we’re committed to making our website accessible to the widest possible audience, regardless of technology or ability. We’re constantly working towards improving the accessibility and usability of our site, guided by the Web Content Accessibility Guidelines (WCAG) standards. We aim to conform to level AA of the Web Content Accessibility Guidelines (WCAG) 2.1.
Current Accessibility Status
This website partially complies with the Web Content Accessibility Guidelines version 2.1 AA standard. While we are proud of our steps to ensure accessibility, we recognise some areas need improvement. Here’s an overview:
- Text alternatives for non-text content
- Our site’s structure and information architecture
- Improving our user interface components for better compatibility with assistive technologies
- Navigation and interactivity are for keyboard-only users and those using screen readers.
- Design and visual presentation for better readability and usability, especially for those with visual impairments
Our commitment
We view accessibility as an ongoing effort and are continually seeking solutions that will make all areas of our website meet the level of overall web accessibility. We will conduct a formal audit of the site every 12 months. In the meantime, should you have trouble accessing website, please don’t hesitate to contact us.
Accessibility Roadmap
In addition to promptly addressing issues as they arise, we have a roadmap to enhance the accessibility of our website further:
- By the end of 2023, conduct detailed automated and manual accessibility testing against WCAG 2.1 AA levels.
- By mid-2024, address identified issues to reach a minimum of 75% conformance.
- By the end of 2024, reach 90%+ conformance to WCAG 2.1 AA.
Feedback and Contact
Your feedback is crucial to our ongoing efforts to improve website accessibility. If you have comments, concerns, or suggestions, please contact us at [email protected] or call us at 01904 629 675.
If you encounter any accessibility issues, please contact us and include a description of the problem, the web address where it occurs, and your contact information. We will promptly investigate and address identified issues.
Enforcement Procedure:
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re unhappy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
We appreciate your patience and understanding as we work diligently to make our website as accessible as possible for all our visitors.